Start understanding what is going on with the global market in real time.
Learn what customers says about your products
Monitor your reputation
Artificial intelligence and big data analysis
Monitor your competence
Help the customer service team and product development team
Develop a new customer centric strategy for your business
Real time review monitoring
implementation is not necessary
E-mail alerts with graphics and boards
Easily delegate product monitoring to team members
Instantly see product’s strengths and weaknesses
Monitor your competitor to develop new strategies and discover how competitors manage their brand reputation
CREATE A CUSTOMER CENTRIC STRATEGY FOR YOUR BUSINESS
Places your customers at the center of marketing design and delivery.
Customers have different behaviors and preferences. Our issue let you know more about your clients, what they need or what they want.
Use UGC and let your customers think you care about them.
Build an Organization based on every reputation department
Nowadays, business core competences must include reputation risk management. Companies are thinking on invest in reputation risk management tools in the future. Furthermore, they have been thinking in reputational risk management as a tool for maintain your reputation under control.
Executives agree that the value at risk in a reputational crisis is great, but they often think it is not readily measurable. That is no longer the case!Epinium let you discover on a single platform what your customers are reviewing about your products. In adittion, let you cluster any category you want to analyse. It’s your personal CRO (Chief Reputation office).
STOP SPENDING MONEY ON TRADICIONAL MARKET RESEARCH
Traditional market research are outdate and expensive. Nowadays, worldwide web provides us full information about customers. This data is real and accurate.
Traditional market research may not always provide right data about your clients needs. Data quality is questionable, surveys and focus group might not reflect customers perception.